Privacy Policy

Heritage International Hospitality – Group Privacy Policy

Effective Date: June 1st 2016
This Privacy Policy applies to (1) our candidates (active and passive) , (2) our associates/contractors -  who are people we source or place on assignment with one of our clients, or individuals to whom we provide other career and vocational services, (3) users of the websites, and (4) representatives of our suppliers, clients.
This Policy details the following;

  • The type of personal information we collect
  • How we use the information
  • With whom we share the information

The Policy also explains the rights of and options available to individuals regarding our use of their information.
Our practices regarding privacy and the use of information are per applicable legal frameworks and may vary from place to place.

Information We Collect
Your personal information may be collected through a number of means, including but not limited to visits to our Websites, through telephone communications, via fax, social media sites, SMS, communication apps, job applications and discussions. Your information may also be collected via communications with clients and suppliers.
In accordance with local laws we may collect the following type of information;
  • Username and password when you register on our Website
  • Contact information (name, postal address, email address and telephone number);
  • Location information in relation to certain features of our Website either current or future
  • Information you provide about friends or other people you would like us to contact; and
  • Other information you may provide to us, such as through the "Contact Us" feature on our Website.
If you are a candidate (active or passive) or a contractor/associate and create an account, or apply for a position with one of HIH’s clients, the following types of personal information will be collected, in line with applicable law;
  • Employment and education history
  • Contact details such as telephone numbers, email addresses
  • Passport information
  • Date of birth
  • Next of Kin name and contact details as well as other related contacts as required
  • Gender
  • Technical skills
  • Criminal record
  • Personal interests
  • Bank account information
  • Nationality
  • Health related information and records
  • Results of any relevant drug and/or alcohol tests
  • Information provided by references

Cookies and Automatically Collected Information
When you visit our Website and use certain features of it, we may collect information automatically, such as by the use of cookies.
A ‘cookie’ is a small text file that is placed onto your computer (or other internet access device) by websites you visit. A ‘cookie’ uniquely identifies the visitors’ browser and can store information or settings in that browser.
The information we may collect in this manner includes IP address, unique device identifier, browser characteristics, device characteristics, operating system, language preferences, referring URLs, information on actions taken on our Websites, dates and times of visits to our Websites and other usage statistics.
Through the use of ‘cookies’ and other means we may be able to generate data related to the Website content and any links accessed by the visitor as they click through and browse the Website. This can create a log of actions and activities on our web server.
Our Website uses analytics services provided by Google Analytics to help our Website analyse how visitors use the Website along with gathering other information such as your IP Address.
Google uses this information in order to evaluate the use of the Website. From this it may compile reports on activity as well as being able to provide other services relating to website activity and internet usage.
Please note that you have the choice to refuse the use of ‘cookies’ via selecting the appropriate settings and options on your browser. However if you do this then you may not be able to fully access and use the Website.
Further it is our recommendation that your internet browser is kept up-to-date.

Use of Collected Information
The information collected by ourselves may be used to facilitate the following. Please note however that the list below is not exhaustive and reflects the key ways in which information is used;
  • Delivering direct employment opportunities
  • Providing assessment and advice with regards future employment prospects and options
  • Developing relationships with suppliers and clients
  • Providing value added services to candidates (active and passive), associates/contractors
  • Undertaking statistical based analysis such as market evaluation and also our own internal performance and business model efficiency
  • Providing payroll and other contractor management services
  • Managing online accounts for both candidates and clients
  • Promoting special events and surveys
  • Job matching and sending out job alerts to candidates

Sharing of Information and Third Parties
Please note the following with regards our Policy on use and sharing of information.
Heritage International Hospitality may, from time to time employ the services of third parties in order to provide our candidates, clients, associates, contractors, and other stakeholders the highest level of service excellence and opportunities.

Such service providers may include work permit and visa companies, transport and travel booking agencies, educational and development institutions, advertising and marketing, payroll, accounting and finance.

These companies will have access to personal Data provided by users of the Website.
Any Data used by these Third Party service providers is only used to the extent that is required in order to fulfill their obligations to Heritage International Hospitality. Further any Data that is processed by Third Parties shall be done do strictly within the terms of this Policy.
 Please Note: Data will be shared with law enforcement agencies or other such Government agencies who have requested this information in line with the prevention of crime, prevention of impending physical harm to person or property, or in relation to ongoing criminal or civil proceedings.

Links to Other Websites
Our Website may provide links to other websites in order to ensure the highest levels of service and choices for the visitor. Heritage International Hospitality does not control these websites and as such can in no way be responsible for their content. Consequently this Policy does not extend to those websites.  Users are advised to read the Privacy Policy of those websites.

Your Rights
We offer you options in the manner in which we communicate with you and the information we receive and collect from you. If you wish to change the manner in which we communicate and engage with you then please contact us at
You may also access areas of the Website without providing any information.
Further you also have the option to restrict your internet browsers use of ‘cookies’.

Accessing Your Own Data
You have the right to contact us to confirm what information we hold about you at any time, to the extent provided for by the law of your jurisdiction.
You may also request us to modify, amend, delete or block any such information. In such a situation we would need to verify your identity. We would then implement those preferences moving forward in accordance with appropriate laws and regulations.

Heritage International Hospitality places significant emphasis on Data security. The company has a number of means by which to protect and safeguard your Data regardless of the Data medium and how that Data was received by us.

Data Transfer
Due to the nature of our business we transfer Data we collect from you to countries outside of the country in which the Data was initially received.
Heritage International Hospitality cannot advise or speculate regarding the data protection laws of these countries against that from which you initially provided the information. Please note however than when information is transferred the same procedures apply as stated in the rest of this Policy document.

Changes to this Policy
By submitting your personal information to Heritage International Hospitality you are deemed to have accepted the terms and conditions of this policy with regards the management and use of the information you provide.
Our Policy may be updated from time to time in line with our business operations or due to any statutory requirements. Any changes will be posted on the Website and upon first use of the Website thereafter you are deemed to have accepted the revised terms of the Policy.

Contact Us
If you have any queries regarding this Policy or would like to update information on how we communicate then please contact us per the details below;

Heritage International Hospitality

Singapore Office :

37th Floor
Singapore Land Tower
50 Raffles Place
Singapore 048623
Telephone : +65 6829 7230
Mobile : +65 8403 3582
Email :

Thailand Office :

23rd Floor
Athenee Tower
63 Wireless Road
Bangkok 10330
Telephone : +66 (0)2 1268 146
Mobile : +66 (0) 898 565992
Email :

Registration No. : 201615534Z
Licence No. : 16S8225


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